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Work With Us

We carefully select our crew from the dangerous diamond mines in the amazon jungle. These diamonds in the rough each have such raw talent and beauty, that they make our business and service shine!

Positions Available:

Senior Network Administrator/ Tier 2 Support     and      Junior Network Administrator/Tier 1 Support

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Technology Solve is looking for an industry experienced senior and junior network administrator, who should have a wide variety of technical skills and appreciate the opportunity to troubleshoot any issue.  

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Technology Solve’s full time employees work 35 hours a week. However, you will receive a full salary. We strongly believe in work life balance. Full benefits are included.

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This individual should be passionate, enthusiastic, and eager to grow and develop within a company. This individual should lead with their communication skills, have a professional demeanor, and know how to put customers at ease. This individual should be positive, energetic, and easy to work with. Our staff work in a team environment at all times. 

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Our interview process includes two soft skill interviews and two technical skill interviews.

 

Job Description

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  • Customer-based role.

  • Receive sales calls.

  • Monitor customer systems for updates to software as required or critical Windows or MAC OSX updates.

  • Support and administer customer 3rd party applications.

  • Monitor network performance (availability, utilization, performance) and test for weaknesses of customer devices.

  • Office 365 management.

  • Windows user management.

  • Resolve problems reported by end user

    • Network devices issues

      • Printers, network attached storage

    • Microsoft Windows 7-10, Mac OSX trouble shooting

    • Investigate hardware faults.

  • Specify system requirements and design solutions based on customer requirements.

  • Basic hardware repair.

 

Requirements and Technical Abilities

  • Experience in a network administrator role is a plus

  • Office 365 experience

  • Computer hardware repair

  • Server Management experience

 

Customer Service and Professional Abilities

  • Strong organization, prioritizing and multitasking.

  • Excellent communication skills.

  • Strong customer service experience.

 

Working Environment Requirements

  • Personal vehicle is required for day-to-day transportation to multiple working locations in town and out of town.

 

Preferred Certification Requirements

  • A+ Certification

  • N+ Certification

 

This is a full-time position with regular office hours and also includes project work on scheduled evenings and weekends.  

 

Please apply with resume to hello@technologysolve.com

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